iCal, OTAs, and Channel Managers Explained

5 min read
iCal, OTAs, and Channel Managers Explained

Keep your availability accurate across Coliving.com and the other platforms you use. Start with a channel manager if you have one, use iCal calendar links if you do not, and update availability manually when neither option is available.

Open Integrations to get started.

Choose how to connect

Your setup What to do
Cloudbeds / MyAllocator Select Coliving.com in your channel manager and match your property and rooms.
MangoBeds Open Integrations to exchange the keys needed for your connection and arrange room mapping.
Channex Open Integrations and contact our team to connect your Channex property and match your rooms.
Another calendar with iCal export Add its calendar link for each room in your listing's Availability settings.
No compatible integration Keep your Coliving.com Calendar updated manually.

What is a channel manager?

A channel manager helps you manage availability across booking platforms from one system. Those platforms are often called channels or online travel agencies (OTAs). Your property management system (PMS) may include a channel manager or connect to one.

A supported connection can exchange availability, rates and booking updates. What syncs depends on the provider and your setup. Do not assume that listing descriptions, photos, fees, payment details or every booking change are included.

Channel managers can reduce manual work and the risk of conflicting bookings. Updates can still be delayed or fail, so check that your connection is working before relying on it.

Connect your channel manager

Cloudbeds / MyAllocator

  1. Sign in to your Cloudbeds / MyAllocator channel manager and look for Coliving.com in the available channels.
  2. Follow its connection steps. Check that the correct Coliving.com listing and room types are matched to the correct property and rooms.
  3. Confirm that availability and rates appear correctly on Coliving.com before relying on the connection.

If you cannot find Coliving.com or need help matching rooms, contact our team.

MangoBeds

  1. Sign in to Coliving.com and open Integrations > MangoBeds.
  2. Generate the Coliving API key in the MangoBeds section and use it for your Coliving.com connection in MangoBeds.
  3. Add your MangoBeds key in the MangoBeds section on Coliving.com and select Save.
  4. Confirm the property and room mappings with your MangoBeds or Coliving.com contact, then check availability and rates.

Keep API keys private. Share them only through the intended connection settings or an agreed secure setup process.

Channex

  1. Sign in to Coliving.com and open Integrations > Channex.
  2. Contact our team with your Coliving.com listing and the Channex property you want to connect. We will help you complete the connection settings.
  3. Match your Channex rooms and rate plans to the corresponding rooms on Coliving.com with our team.
  4. Check that availability and rates are correct before enabling sync.

Once your connection is verified and active, manage availability through Channex. Keep an eye on connection errors and review any changes to your room mappings.

No channel manager? Connect with iCal

iCal is a calendar feed that shares booked or blocked dates through a link. It is useful when your other booking platform can export a calendar but does not have a supported channel-manager connection.

iCal does not sync prices or handle payments. It also does not replace the full booking details in your booking platform. Calendars refresh periodically, and each platform controls its own refresh timing. Changes are not instant.

Import another calendar into Coliving.com

  1. In your other booking platform, find the calendar export or iCal link for the specific room.
  2. On Coliving.com, open your property, choose Edit, then Availability.
  3. Paste the link into the Calendar link field for the matching room. Use the calendar feed link, rather than the address of a calendar webpage.
  4. Save your changes and check the status and the dates shown in your Coliving.com Calendar.
  5. Repeat for every room you want to connect. A link for one room does not connect the whole property.

Export Coliving.com dates to another platform

In your property's Availability settings, use Copy in the Export column for the relevant room. Add that link to the other platform's calendar import settings. Importing into Coliving.com and exporting from Coliving.com are separate steps; setting up one direction does not set up the other.

Use each link for its matching room or bed. If you sell beds individually, check that the calendar represents the correct bookable space. Treat calendar links as private and avoid importing a calendar back into itself.

Check your connection

  • Compare dates: Check a known booking or blocked period and an available period for the correct room.
  • Check changes: Verify that a changed or canceled booking is reflected after syncing.
  • Check prices separately: iCal does not update them. For a channel manager, confirm the rate, currency and any settings your connection supports.
  • Watch the status: Review failed imports or connection errors promptly. An empty calendar may simply have no events; compare it with the source calendar.

Avoid using two competing availability sources for the same room without confirming the setup with our team. If dates look wrong, check the room mapping, source calendar, date range and last successful update before accepting a conflicting booking.

If you need to update availability manually

If you cannot connect a channel manager or iCal feed, use the Calendar in your host dashboard. Update it whenever a booking, cancellation or room block changes. Once you have a working integration, manage availability in the agreed source system.

Need help? Contact our team with your listing, provider, affected room and dates. Do not include passwords or API keys in screenshots or ordinary messages.

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